Defect report

Something’s wrong, and someone has to fix it.

A developer who won’t answer about the leak. A landlord who says the mould is your fault. A builder who says the job is finished. In all of these, whoever has an independent, photographed and costed record of the defect is the one who gets listened to.

Tell us what’s happened What we cover
What we cover

Defects that somebody else should be paying for.

We’ve written these reports for buyers of new flats, for tenants, for owners whose builder walked off, and for condominiums arguing over a roof.

  • New-build defects inside the warranty period
  • Damp, mould and leaks in rented homes
  • Work that doesn’t match the quote or the drawings
  • Unfinished jobs: what’s built against what’s been paid
  • Damage from a neighbour’s works or a leak from above
  • Shared roofs and facades in a condominium

What you get. A report that sets out each defect: where it is, what we saw and measured, the likely cause, what the fix involves and a cost range. Photographs throughout. In English and Portuguese, so it can go straight to the developer, the landlord, the condominium administrator or your lawyer.

Fixed price in writing before we book. Tell us what’s happened and send a few photos on WhatsApp.

Water-stained, blown plaster on a wall below a roof terrace

If it does end up in court, the court may appoint its own perito. Our report gives your lawyer the evidence and the numbers to start from.

How it gets used

Most of these never get near a court.

A clear report sent to a developer before the warranty window closes, or to a landlord with the cause of the mould set out in Portuguese, is usually what gets the work done. Timing matters on new builds, so if you’re close to the end of a warranty period, tell us when you first get in touch.

Background: new-build warranty and defects · the auto de receção · when your builder walks off

Before you call

What helps us help you.

  1. Photos of the problem, and the date you first noticed it.
  2. The contract, quote or tenancy agreement, if there is one.
  3. Any emails or messages with the other side about it.
  4. For a new build, the date you signed the auto de receção or the escritura.

Tell us where you’re at.

WhatsApp is the fastest way to reach us and we answer the same day. Or send the details below and we’ll come back to you today.

WhatsApp +351 969 718 294 Email us

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